This is the official blog of Complete Solid Surface Refinishing, North Carolina's premiere solid surface countertop repair specialist. We specialize in all aspects of solid surface repair including crack repairs, scratch removal, sink replacement, countertop alterations, fabrication and installation mistakes such as ugly seams, uneven overhangs, incorrect edge profiles, tops that were broken during installation and more.


If you are in North Carolina and need solid surface countertop repair visit http://www.countertoprepairshop.com for our contact information and love your countertops again!!

If you have anything you would like me to discuss here or if you have a question that you can not find an answer to just drop me a line at blogreply@bryand.ws

Look around real good while you are here. There is a lot of interesting info here for you. And don't forget to search the Blog Archive for great past articles.

Tuesday, November 17, 2009

Cornerstone Countertop Repair. Greensboro NC

These folks have a Cornerstone countertop that has been severely cracked in 3 places by the use of a Crock pot. (I know, why did it take 3 cracks before they stopped using the Crock Pot?) Would you believe, 2 of the cracks fixed themselves?

Of course they did not really fix themselves. There is a neat little thing that happens with a lot of these solid surface countertop cracks that many of my customers over the years have told me about. They hear the countertop crack, usually described to me as a gunshot sound, but they are not sure where the sound came from. They walk around the house and look for anything that may have fallen over or something. After being unable to find anything they quit looking.

Typically, a few hours later or in some cases even days, they may be wiping down the countertops and they find the crack because they can feel it, even though the speckled countertop pattern hides the crack from sight. Unless of course it is a gapping crack that you can see into.


Both of these pictures show the countertop with the cracks in them. Look closely, can you see the cracks?



I'm short on time right now so I will finish this post later. Be sure and check back or subscribe to the blog (top left column).

Another awesome repair from Complete Solid Surface Refinishing in beautiful North Carolina

Sunday, July 19, 2009

Hi Macs Sink Reattachment. Cary, NC


I got a call from a customer that told me that her sink had fallen out of her Hi Macs countertop. We talked for a couple of minutes before I realized that the sink that fell out was also a Hi Macs sink. I thought she meant she had a stainless steel sink or some other material that was not the same as her countertops, but sure enough she had an integral Hi Macs sink.

In my 16 years of fabricating and repairing countertops I have never seen a solid surface sink actually come loose from the countertop like that. These sinks are installed to stay in forever, even if you try to get one to come out you can not make it happen without some major damage to the countertop in the process. What could have possibly made this one seperate and fall out?

Well, once I got there and saw the sink, it was very apparent what had made the sink fall out. Poor installation. Nothing else. That may explain why her fabricator left her hanging and would not come over to help her get her sink back in place. She actually had been without her sink for 11 days before she decided to quit messing around with that fabricator and find someone on her own (Me) to get her sink reinstalled. She had even been given the number of a couple of other fabricators and the number of another repair specialist in the state and still could not get anyone to help her. They all said they would get back in touch with her and then she just never got any other communication from any of them.

The sink was layig in her kitchen floor when I got there and immediately I could tell that it was never installed the way it is meant to be installed. There was definitely not enough of the joint adhesive placed around the perimeter of the sink. This was apparant because you could see the amount of adhesive that was stuck to the sink and stuck to the bottom of the countertop. The other big indicator was the discoloration of the top lip on the sink. It was all black and brown from long term exposure to water. No doubt it had been working its way loose for quite some time.

Since the first task is always finding out why the problem occured, we were off to a good start. Now the real work begins and it is time to get this sink put back into place, the right way.

Here is the sink in the floor. Notice the staining around the back and left side of the sink. That is from water exposure.


Yep, that is where the sink came from and that is where it is going back to. Fortunately none of the plumbing fixtures were damaged when the sink fell out. Unfortunately, the drain lines were not so lucky because the main drain pipe under the sink did end up getting cracked and they had to get a plumber out to rework the drain lines.


Well here it is. Back like it is supposed to be and now with no chance of falling out again.

Here is her testimonial about the job.
"After the undermount sink detached from our countertop, we spent several frustrating days unsuccessfully trying to contact the original installers to come and repair. Finally, I gave up on them and called Bryan on a Friday evening. He returned my call the next morning and was there to repair my sink by Monday afternoon. It was amazing! Bryan's work is terrific and my sink looks wonderful. No one would ever suspect this sink fell through the countertop and ended up on my kitchen floor. Bryan made it look brand new again. I can't say enough wonderful things about Bryan's workmanship and work ethic. Thank you Bryan!"

Sid & Heidi Manning

Cary, NC

I always love hearing those testimonials. Hi Macs sink reattachment in Cary, NC proudly done by Complete Solid Surface Refinishing

Friday, May 22, 2009

Formica Solid Surface Integral Sink Replacement, Pilot Mountain, NC





Today I did a Formica Solid Surface Integral sink replacement. The sink had a crack in one of the bowls. Notice the yellowish smudge on the crack. The homeowner went out and bought one of those kits that claims that it will fix your cracked sink or countertops so you will not have to call a repair specialist. Needless to say, the repair is ugly and the sink still will not hold water.





The job went great. The customer is a 3rd shift worker. I came in and went to work while they slept. A short 4 hours later the customer woke up and stumbled out of his cave to find that he had a new sink. He was glad to have it done and I was glad to do it.




I can't take all of the credit. I'm sure there is no way that I would have gotten the job done without the help of "Rocky".



Rocky made sure that I didn't slack off. He was a good helper for the day.

Formica Solid Surface Integral Sink Replacement, Pilot Mountain, NC. Done By Complete Solid Surface Refinishing.